We are proud to be recognized as an Authorized Salesforce Cloud Reseller.
From licensing to implementation, support, and maintenance, we provide comprehensive customer experience solutions for our clients.
Our focus is always on enabling businesses to reach digital-first success, empowering them with a 360° customer view in a phygital world.

• We assist in speeding up the buying process for Salesforce licenses for any cloud, ensuring smooth deployment and seamless integration.
• Our expertise in cutting-edge cloud solutions allows you to expand your product portfolio to meet evolving market demands.
• Our focus on close collaboration ensures your tailored solution will always be aligned to suit your business needs.

• Salesforce Service Cloud
  • Customer service & after-sales process implementation
  • Automized generation of cases from web-to-case, email-to-case, CTI, social
  • Activation + configuration: omnichannel routing, Knowledge, Macro, Live Agent
• Salesforce Marketing Cloud
  • Customer segmentations using Audience Builder, Automation Studio e SQL Query
  • “Triggered” + one-shot customer journeys: email, SMS, IM, social media, tasks
  • Templates and dynamic content using Content Builder
  • Campaign automation
  • Channel-specific campaigns
  • Customer journey management
  • Data protection
• Salesforce Commerce Cloud
  • Unified customer experiences
  • Built-in “test and learn” capabilities
  • E-commerce model integration with leading online purchasing management systems: PSP, couriers, PIM-DAM, Google Analytics, SEO
  • Integration with Salesforce Payment (Stripe) and Salesforce Order Management
  • Digital marketplace and social media integration - experience in complex international markets
  • Salesforce B2C Business Manager for decision-making about product visibility on the storefront and market strategies
• Salesforce Sales Cloud
  • Lead capture & conversion
  • Reports & dashboard
  • Sales process automation: Lead → contact/account → opportunity → quote (with CPQ) → contracts → orders
• Mulesoft
  • Data Integration flows between systems and touchpoints within varying network infrastructures (internet/ intranet)
  • Creation of actionable data insights